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 Where do I begin?? We rented a rug doctor over the weekend (YUCK!) and much to my dismay, the rugs still looked dirty this morning! I was disgusted with the condition of the rented machine, not to mention the gunk I had to clean out of it even before we used it. I noticed some stains that the rental machine left and decided to look into buying a machine instead. This one was very highly rated on Amazon so we tracked one down at another store here in town (we were lucky, it was their last one)... I am thrilled. There are several features I'd like to point out;1. machine can be used to soap and then rinse with out the soap, nice to have that choice when one is trying to get all of the soap out. 2. soap is automatically mixed from an easy to access compartment (just pour it in!... no guess work or measuring) 3. when you don't press the trigger, the machine just vacuums which gets A LOT of the excess water out at the end. 4. brushes can be off or on.. there's a switch for that too! (they thought of everything!) 5. this little gal is LIGHT WEIGHT! Plus, you can push it back and forth like a vacuum.. can't do that with a Rug Doctor! 6. bottom container holds two runs with the top container.. plus has a "full" indicator. Fewer trips to the toilet (that is where we dump our dirty water) Good luck in your rug machine search.. as a clean-freak.. I highly recommend this!
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When I first purchased the Hoover SteamVac2, I was estactic at how well it worked. My off-white berber carpet looked like new again and it made my entire house look better. Even my off-white persian wool rug became clean and I was on the verge of throwing it out -- you could actually see the lines where i had used the steam vac and made it white again. The Hoover cleaning liquid works very well and has a great scent. And it is absolutely amazing (albeit disgusting) to see just how filthy dark the water is that comes out of your carpet into the bottom water tank. I was hooked on using it and thrilled to know that I was getting the carpet cleaner every time I used it. And very happy that it did a very good job of sucking up the wetness -- carpet was not totally dry afterward but it didn't take too long. Unfortunately now I'm like many others on this site and having to deal with a leaky water tank (clean water from the top, not the dirty, thank goodness!). So I have to clean very quickly with it and go back to make sure that all the water from the areas that it leaked onto get sucked up. And I have to fill the tank much more often which is a pain. Overall I still think it is a wonderful cleaner but I would love to see Hoover make a stronger tank that doesn't leak -- they would obviously make a LOT of people happy. 
This is a fantastic carpet scrubber, but I have to downgrade it due to the fact that the first one had to be returned since the brushes did not work and the second one leaked a large amount of water at the solution tube connection on the base when cleaning the stairs. It made a big mess and now I will have to take the second unit, which I have had for 5 days, in for repair.
